Helping you realise the value of your FM and workplace strategy
Public and private sector organisations trust us to help them develop and refine their FM and Workplace strategies to improve stakeholder satisfaction, motivation and productivity.
We firmly believe that the cornerstone for delivering this is enhancing the effective partnership between client and provider where expectations, commitments and contracts align to successfully deliver value.
We are
Agile – rapidly adaptive to changes in your projects and organization
Flexible – able to step in at any point and provide you with expert consultancy, actionable insights and additional resources
Trusted – by private and public sector organisations to enable them to achieve more
Benefits we deliver
Provide – the right balance between cost and quality in your FM and Workplace operations to add genuine value
Highlight – the weak points in operations – and recommend how to address
Explore – the challenges you face and advise how best to move forward
We add value to
Contract & Commercial Management
Creating a true partnership is challenging – it begins with stakeholder insights, realistic objectives and progresses to inspiring ideas and tactics.
Whether it is something as complex as a PFI Contract or an update to your FM and Workplace Strategy we can support you on delivery and maximizing the value for your organisation.
We can help you achieve these by helping you focus on the three core drivers for a successful partnership and service delivery, with realistic and achievable goals:-
- People
- Processes
- Performance
Project Management
Our client focussed solutions lean heavily on both our experience delivering projects and the utilisation of a ‘soft landings’ approach, to offer you a solution with a smooth transition from construction to FM & Workplace operations. This approach helps you to assure the performance of an asset and inform future project performance setting.
Our project management service controls your risks with strong and focussed delivery whilst maintaining focus and balance between time, cost and quality for a wide range of built environment projects. We work collaboratively with clients from initial concept through to completion and occupancy, providing innovative and value-added solutions to minimise risk and maximise investment returns.
Compliance Assessments and Performance Reviews
The keys to a successful FM and Workplace Strategy lie in understanding the operational data and related implications.
Get it right, and you can pull the right levers to make significant changes. Get it wrong, and the ‘gears will spin’ and you and your team can waste time and energy on the wrong tasks. Our performance reviews will be based on your individual requirements from your FM and Workplace operations.
We can provide you with a range of accurate relevant and timely datasets on the status of your compliance and performance at any time by utilising our unique assessment techniques.
Examples of our work
Cambridge University Hospitals
NHS Foundation Trust
TP ICAP – project delivery
West Hertfordshire Teaching Hospitals
NHS Trust
Please contact us for an overview of this work
Meet our Consultants
Mark Griffiths
Mark is the founder of WMA Consultancy Services.
Mark believe that FM & Workplace management can deliver added strategic value to clients. He has a real passion for innovation in Technology, Asset Management Whole Life Costing and Quality of Service.
Prior to forming WMA Mark has delivered operational Estates & Facilities Services in the Commercial Property, Defence, Healthcare and Education sectors at Director level.
Mark is a member of the Institute of Directors and is also a Certified Member of the IWFM and is now Chair of Judges for the IWFM Awards.
Mark is also a member of two BSI committees focussing on the Built Environment – ISO 41001(Facilities Management) and CB/101 -Service Life Planning.
Mike Packham
Until recently Mike was the Managing Director of a well-known FM consultancy and has over 35 years’ experience in the construction /property/ facilities management sector.
Having trained initially as a Quantity Surveyor, he subsequently obtained a Master’s degree in Property Development / Project Management and latterly became involved in Facilities Management consultancy.
He is uniquely qualified to advise clients at every stage of the building life cycle and this is reflected by the wide variety of projects with which he has been involved.
Mike is a regular speaker at seminars arranged by RICS, IWFM and other similar organisations. Additionally, he is a RICS Examiner in FM and is course tutor for the RICS distance learning Certificate in Corporate Real Estate & Facilities Management.
Martin Bolton
Martin’s knowledge of Facilities Management has been developed as a senior leader in in-house FM functions and as a Strategic Director with a large service provider responsible for relationships with blue chip clients including BBC, Sony and British Airways.
Martin is a two-time industry award winner, He has been an industry awards judge for the past 10 years and has worked with many facilities management teams to help them deliver improved performance.
Martin has a very strong customer service focus, putting the customer at the heart of everything we do, and now shares his knowledge and experience working with global FM clients and their service providers to drive improved, collaborative facilities service solutions.
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